Privacy Policy

Wuuff & Meow, a brand owned and operated by Panav Bio-tech PVT LTD (“Company”, “we”, “us”, or “our”), is committed to protecting the privacy and personal information of individuals who interact with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use our website https://wuuffandmeow.com (including all sub-domains and related digital platforms) (“Website”) or engage with our products and services.

  1. Information We Collect

1.1 Personal Information

We may collect personal information that can identify you, including but not limited to:

  • Contact Information: Name, email address, phone number, and other contact details
  • Technical Information: IP address, browser type, operating system, device information, and browsing behaviour
  • Other Information: Any information you voluntarily provide through forms, surveys, inquiries, or communications

1.2 Recruitment Information

If you apply for a role with us, providing personal information is voluntary. However, failure to provide requested details may limit our ability to process your application. Background or third-party checks, if any, will be conducted only after a job offer is made and you will be informed accordingly.

  1. How We Collect Information

2.1 Information You Provide Directly

We collect information when you:

  • Fill out forms (including Google Forms linked through our Website)
  • Contact us via email, phone, or contact details listed on the Website
  • Place an order, sign up for updates, or enter into a contractual relationship with us

2.2 Information Collected Automatically

When you browse or interact with our Website, we may automatically collect:

  • IP address, browser type, and operating system
  • Device and usage information
  • Pages visited, time spent, and actions taken on the Website
  • Data collected via cookies and similar technologies (see Section 8)

2.3 Information from Third Parties

Where permitted by law, we may receive information from publicly available sources, service providers, or social media platforms, in accordance with applicable Indian laws including the Information Technology Act, 2000 and related rules (“Applicable Law”).

  1. How We Use Your Information

We process personal information based on consent, contractual necessity, legal obligations, or our legitimate business interests. Information may be used to:

  • Respond to inquiries and provide customer support
  • Process orders and manage customer relationships
  • Share updates, offers, newsletters, or promotional content
  • Improve our Website, products, and services
  • Comply with legal obligations and enforce our terms and policies
  1. Sharing of Information

We do not sell or rent your personal information. Your information may be shared only with:

  • Service Providers: Trusted third parties who support our operations, logistics, marketing, or technology services
  • Legal Authorities: When required by law or to protect our legal rights

All third parties are required to follow appropriate data protection and confidentiality standards.

  1. Consent

By accessing our Website or providing personal information, you consent to the collection, use, and processing of your information in accordance with this Privacy Policy. You may withdraw consent at any time by contacting us, subject to legal and contractual restrictions.

  1. Data Security

We implement reasonable security practices and procedures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no internet transmission is completely secure, and we encourage users to exercise caution while sharing personal data online.

  1. Your Rights

7.1 Your Rights Under Applicable Law

You may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Withdraw consent previously provided

Withdrawal of consent will not affect the legality of processing carried out prior to such withdrawal.

7.2 Exercising Your Rights

To exercise your rights or raise concerns, please contact our Grievance Officer using the details provided below.

  1. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance user experience and analyze usage. You can manage or disable cookies through your browser settings, though some features may not function properly as a result.

  1. Retention of Personal Information

We retain personal information only for as long as necessary:

  • To fulfill the purposes outlined in this Privacy Policy
  • Until consent is withdrawn (where applicable)
  • As required under Applicable Law
  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with a revised effective date.

  1. Contact & Grievance Redressal

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:

Muff And Meow By Panav Biotech Private Limited

Second Floor, 70, PVT No. B-6, Najafgarh Road Industrial Area, New Delhi, West Delhi, Delhi, 110015