Terms & Conditions

Overview

This website is owned and operated by Panav Biotech Private Limited, the parent company of Wuuff & Meow (“Company”, “we”, “us”, or “our”).

By accessing our website or purchasing products from us, you engage in our services (“Service”) and agree to be bound by these Terms & Conditions, along with any policies referenced herein, including our Privacy Policy, Shipping Policy, and Refund Policy.

These Terms apply to all users of the Website, including browsers, customers, vendors, merchants, and contributors of content. If you do not agree to these Terms, you may not access or use our Website or Services.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products and services online.

  1. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your place of residence, or
  • You have obtained consent to allow any minor dependents to use this Website

You agree not to use our products or services for any illegal or unauthorized purpose, and not to violate any applicable laws, including intellectual property laws.

Transmission of malicious code, viruses, or harmful software is strictly prohibited. Any violation may result in immediate termination of access to our Services.

  1. General Conditions
  • We reserve the right to refuse service to anyone at any time for any reason.
  • Content shared through the Website (excluding payment information) may be transferred over multiple networks and adapted to technical requirements. Payment details are always encrypted during transmission.
  • You may not reproduce, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Headings are used for convenience only and do not affect the interpretation of these Terms.

  1. Accuracy of Information

Information provided on the Website is for general reference only. While we strive for accuracy, we do not guarantee that all content is complete, current, or error-free.

We reserve the right to modify Website content at any time without obligation to update previously published information. Reliance on Website content is at your own risk.

  1. Modifications to Services & Pricing
  • Product prices are subject to change without prior notice.
  • We may modify, suspend, or discontinue any part of the Service at any time.
  • We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.
  1. Products & Services
  • Certain products may be available exclusively online and in limited quantities.
  • All returns or exchanges are governed by our Refund & Return Policy.
  • Product images and descriptions are displayed as accurately as possible, but we do not guarantee exact color or appearance due to screen differences.

We reserve the right to limit product sales by quantity, region, or customer, and to discontinue products without notice.

We do not guarantee that products or services will meet individual expectations or that service errors will always be corrected.

  1. Billing & Account Information

We reserve the right to refuse or cancel orders, including those that appear to be placed by resellers or distributors.

You agree to provide accurate, current, and complete billing and account information and to promptly update details so transactions can be completed successfully.

For further details, please review our Refund Policy.

  1. Optional Third-Party Tools

We may provide access to third-party tools over which we have no control. These tools are provided “as is” and “as available” without warranties.

Use of such tools is entirely at your own risk and subject to the third party’s terms.

  1. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for evaluating or guaranteeing their content, accuracy, or practices.

Any interactions with third-party websites are at your own risk, and complaints should be directed to the respective third party.

  1. Personal Information

Your submission of personal data is governed by our Privacy Policy.

  1. Errors & Omissions

Occasionally, information on the Website may contain typographical errors, inaccuracies, or omissions related to pricing, availability, shipping, or promotions.

We reserve the right to correct errors or cancel orders if information is inaccurate, even after an order has been placed.

  1. Prohibited Uses

You are prohibited from using the Website or its content to:

  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Harass, abuse, defame, or discriminate against others
  • Upload malicious code or collect personal data unlawfully
  • Engage in fraudulent, obscene, or immoral activity
  • Interfere with Website security or functionality

Violation may result in termination of access.

  1. Disclaimer & Limitation of Liability

We do not guarantee uninterrupted, error-free, or secure use of our Services.

All services and products are provided “as is” and “as available”, without warranties of any kind.

To the fullest extent permitted by law, Wuuff & Meow By Panav Biotech Private Limited, and their affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of the Service or products.

Improper use or incorrect dosage of pet supplements is the sole responsibility of the customer.

  1. Indemnification

You agree to indemnify and hold harmless Wuuff & Meow, its directors, employees, partners, and service providers from any claims arising from your breach of these Terms or misuse of products.

  1. Severability

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

  1. Termination

These Terms remain effective unless terminated by you or us. We may terminate access without notice if you violate any Terms, with outstanding obligations surviving termination.

  1. Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and Wuuff & Meow and supersede any prior communications.

Ambiguities shall not be interpreted against the drafting party.

  1. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, with exclusive jurisdiction in Delhi courts.

  1. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Website constitutes acceptance of revised Terms.

  1. Contact Information

For questions regarding these Terms, please contact us at:

Email: wuuffandmeow@gmail.com